As of my last bulletin to the BA membership, it had become clear that the negotiations for a new customer service CBA had stalled to the point that meetings were not productive and there was no need for future meetings as stated by the NMB staff Mediator Gerry McGuckin. Early this morning I received notice from Mr. McGuckin that there will be one day dedicated to the customer service this coming week. The reason for the change was driven by the Company wanting to pass a new proposal concerning customer service. Rather than wait until after the fact to share this change, I wanted to make sure everyone has the latest information as it seems that local BA management in the stations seems to be stretching the truth.
To be clear, at this point we have no idea what this new proposal consists of. Once we have received and assessed it, we will communicate as much next week. Please be patient as we continue to negotiate on behalf of all of our members at British Airways.
In addition to next week, the week of March 18 is also set for negotiations to occur. The location of any mediated talks is determined solely by the Mediator. If you have any questions, please give me a call at (859) 653-4037 or email me at or contact one of your negotiating committee members.
With best wishes, I remain
Sincerely and fraternally,
James M. Samuel
GENERAL CHAIR
Reggie Gauthier John Reisert
Committee Member Committee Member
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