KelleyRose

Profile

Display name	Kelley Rose
First name	Kelley
Last name	Rose
Bio
Member since	November 2, 2022
Topics posted	3
Replies	2

Topics Started
- WFH Stipend
  December 9, 2022
- Work From Home
  November 25, 2022
- CSA “Sleeping in Cars” Safety Issue
  November 16, 2022
Replies
- (And yes I did bring this issue up when I was called for feedback after the failure of TA2.)
  November 16, 2022
- Great point! Also when reps have internet / power outages some are having issues getting documentation accepted to not count as an IOA. COAs are sometimes uncooperative & Team Leaders have to be brought into the discussion & not all Team Leaders are equally responsive / available / cooperative. With going global many of us had to switch Team Leaders recently & may not yet have established a relationship. SWA should understand we do not have the ability to force our power / internet carrier to always provide the exact documentation in the exact timeframe SWA requires - I don't own the company, I'm just a customer - does SWA do everything our Customers demand & exactly when they demand it & in the exact format they demand? Of course not, so there should be a lot of leeway & flexibility & in some instances there are & some not - need to get this straightened out for all our sakes. Remember how much $$$ SWA is saving because we work remotely! Points to bring up in negotiation! This is a huge issue I feel IAM should be all over & maybe they are, but I've not seen any progress on it - in fact just this morning saw a report of a problem regarding this - this problem is going to get people fired if we don't get a handle on it ASAP! At minimum it's one more issue that can make our job unnecessarily stressful - we don't need another thing to worry about! The protocol of classifying the outage as a No Call No Show then correcting later if / when the required documentation is received & approved is way too stressful. IMO there should have been something in TA3 to address this considering we've been working remotely since April 2020. Now is the time to get protective language in the contract, not next contract IMO. (And yes I did bring this issue up when I was called for feedback after the failure of TA2.)
  November 16, 2022