SOUTHWEST AIRLINES
Collective Bargaining Agreement
Customer Representative, Customer Service Agent, Customer Contract Service Lead, SOS Representative
Dec 15, 2022 - Dec 14, 2027
Related Documents
New Updates for all Classifications
New Top of Scale rates after implementation of Me Too Rates
Click the link above, or HERE to access the SWA CS&S/SOS Bulletin Board
General Chairs
Lollie Beecher
(504) 275-9280
BZN COS CRP DEN VPS DTW
GRR HRL HDN IAH HOU JAN LAS LBB MSP MTJ MSY PNS
Team Orange CS&S
John Bidoglio
(704) 460-7130
PHL RDU
April Butler
(432) 349-7193
AMA BHM MDW ORD DAL
SOS DSM ELP MCI MEM
MAF MKE BNA OKC OMA
STL ICT
Team Red CS&S
Kenny Champagne
(859) 628-9782
ABQ ATL BOS FLL RSW BDL JAX MHT MIA MCO ECP PWM PVD SRQ SAV TPA PBI
Team Silver CS&S
David Figueira
(808) 223-9844
ITO HNL OGG KOA LIH
Lorraine Fraser
(410) 508-8121
ALB AUS BWI BUF IND
LIT ISP LGA ORF PIT
ROC SAT SYR IAD DCA
Team Yellow CS&S
Jeff James
(602) 315-8635
TUS
Carrie Lessley
(602) 349-1496
BLI BUR EUG FAT LGB
LAX OAK ONT SNA PSP
PHX PDX SMF SLC SAN
SFO SJC SBA SEA GEG
Team Blue CS&S
James M. Samuel
(859) 653-4037
CVG SDF
Mark Strength
(602) 299-4565
BOI TUL
Jesse Wilson
(480) 297-5325
CLE CMH
Bill Wise
(704) 231-4661
CHS CLT GSP MYR
RNO RIC SJU
Recent News
Southwest Airlines – Your Rights Under the Contract
December 8, 2020
While Southwest Airlines continues to feed the public and media the myth that there has never been a furlough in its history, your Union never
Southwest Airlines Issues WARN Notices – The LUV is GONE!
December 3, 2020
This morning the Union was advised by Southwest Airlines that they are going forward with their plan on furloughing Customer Service Agents, Customer Sales and
