
SOUTHWEST AIRLINES

Collective Bargaining Agreement
Customer Representative, Customer Service Agent, Customer Contract Service Lead, SOS Representative
Dec 15, 2022 - Dec 14, 2027
Related Documents
Click the link above, or HERE to access the SWA CS&S/SOS Bulletin Board
General Chairs

Lollie Beecher
(504) 275-9280
BZN COS CRP DEN VPS DTW
GRR HRL HDN IAH HOU JAN LAS LBB MSP MTJ MSY PNS
Team Orange CS&S

John Bidoglio
(704) 460-7130
PHL RDU

April Butler
(432) 349-7193
AMA BHM MDW ORD DAL
SOS DSM ELP MCI MEM
MAF MKE BNA OKC OMA
STL ICT
Team Red CS&S

Kenny Champagne
(859) 628-9782
ABQ ATL BOS FLL RSW BDL JAX MHT MIA MCO ECP PWM PVD SRQ SAV TPA PBI
Team Silver CS&S

David Figueira
(808) 223-9844
ITO HNL OGG KOA LIH

Lorraine Fraser
(410) 508-8121
ALB AUS BWI BUF IND
LIT ISP LGA ORF PIT
ROC SAT SYR IAD DCA
Team Yellow CS&S

Jeff James
(602) 315-8635
TUS

Carrie Lessley
(602) 349-1496
BLI BUR EUG FAT LGB
LAX OAK ONT SNA PSP
PHX PDX SMF SLC SAN
SFO SJC SBA SEA GEG
Team Blue CS&S

James M. Samuel
(859) 653-4037
CVG SDF

Mark Strength
(602) 299-4565
BOI TUL

Jesse Wilson
(480) 297-5325
CLE CMH

Bill Wise
(704) 231-4661
CHS CLT GSP MYR
RNO RIC SJU
Recent News


IAM and Southwest Airlines Negotiations Headed to Mediation
After more than two years of negotiations with Southwest Airlines, the International Association of Machinists and Aerospace Workers (IAM) today announced it invoked its right


Southwest Airlines Negotiations Update – 11-18-19
Negotiations continued the week of November 11, 2019 in Washington DC. This week of negotiations focused on Article 7, Mandatory Overtime. The dialogue centered on

SOUTHWEST AIRLINES CONTRACT NEGOTIATIONS UPDATE
Negotiations resumed November 6 – 8, 2019 at Southwest Airlines Headquarters in Dallas, Texas. This week, talks continued resulting in an Agreement in Principle of

SOUTHWEST AIRLINES CONTRACT NEGOTIATIONS UPDATE
Negotiations resumed October 8 -10, 2019 at Southwest Airlines Headquarters Dallas, Texas. This week an agreement in principle was reached with Article Twenty-Five (Profit Sharing/401K).

SOUTHWEST AIRLINES CONTRACT NEGOTIATIONS UPDATE
Negotiations took place the week of September 30, 2019 at Southwest Airlines Headquarters in Dallas, Texas. The week started with discussions resulting in an Agreement in

SOUTHWEST AIRLINES CONTRACT NEGOTIATIONS UPDATE
Negotiations continued at Southwest Airlines Headquarters Dallas, Texas August 13 – 15, 2019. This week started with discussions surrounding Article Ten (Part-time and Temporary Employees).

SOUTHWEST AIRLINES CONTRACT NEGOTIATIONS UPDATE
Negotiations continued at Southwest Airlines Headquarters Dallas, Texas July 16 -18, 2019. This week limited discussions took place with Article Six (Hours of Service). Your

SOUTHWEST AIRLINES CONTRACT NEGOTIATIONS UPDATE
Negotiations resumed July 9 -11, 2019 at Southwest Airlines Headquarters Dallas, Texas. This week following discussions, agreements in principle were reached with: Articles Two (Scope

SOUTHWEST AIRLINES CONTRACT NEGOTIATIONS UPDATE
On June 18 – 20, 2019, your Committee met with the Company in Dallas, Texas at Southwest Airlines Headquarters to continue contract negotiations. This week

SOUTHWEST AIRLINES CONTRACT NEGOTIATIONS UPDATE
The Union and the Company met the week of June 3, 2019 in Dallas, Texas to continue our contract negotiations. Topics of discussion were Articles