SOUTHWEST AIRLINES

IAMAW Official Logo

Collective Bargaining Agreement

Customer Representative, Customer Service Agent, Customer Contract Service Lead, SOS Representative
Dec 15, 2022 - Dec 14, 2027

Currently in negotiations:

IAMAW Official Logo

NOC Customer Planner Tentative Agreement

NOC Customer Planner Tentative Agreement
May 15, 2025

Related Documents

Letter of Understanding Number Thirteen (LOU 13)
Me-Too Bulletin - April 9, 2024

New Updates for all Classifications

IAM Negotiated Pay Rates
New Top of Scale rates after implementation of Me Too Rates

Click the link above, or HERE to access the SWA CS&S/SOS Bulletin Board

General Chairs

Oralia "Lollie" Beecher

Lollie Beecher
obeecher@iamdl142.org
(504) 275-9280
BZN   COS   CRP   DAL   DEN  
VPS   DTW   GRR   HRL   HDN  
HOU   JAN   LAS   LBB   MSP  
MTJ   MSY   PNS   RNO
Team Orange CS&S   

John Bidoglio

John Bidoglio
jbidoglio@iamdl142.org
(704) 460-7130
PHL   RDU

April Butler

April Butler
abutler@iamdl142.org
(432) 349-7193
AMA   BHM   MDW   ORD   DAL
DSM   ELP   MCI   MEM   MAF   
MKE   BNA   OKC   OMA
STL    ICT
Team Red CS&S

Kenny Champagne

Kenny Champagne
kchampagne@iamdl142.org
(859) 628-9782
ABQ   ATL   BOS   FLL   RSW   BDL   JAX   MHT   MIA   ECP   PWM   PVD   SRQ   SAV   TPA   PBI
Team Silver CS&S

David Figueira

David Figueira
dfigueira@iamdl142.org
(808) 223-9844
ITO   HNL   OGG   KOA   LIH

Lorraine Fraser

Lorraine Fraser
lfraser@iamdl142.org
(410) 508-8121
ALB   AUS   BWI   BUF   IND   
LIT   ISP   MYR   LGA   MCO  
PIT   RIC   ROC   SAT  SJU  
IAD   DCA
Team Yellow CS&S

Jeff James

Jeff James
jjames@iamdl142.org
(602) 315-8635
TUS

Carrie Lessley

Carrie Lessley
clessley@iamdl142.org
(602) 349-1496
BUR   EUG   FAT   LGB  LAX  
OAK   ONT   SNA   PSP   PHX  
PDX   SMF   SLC   SAN   SFO  
SJC   SBA   SEA   GEG
Team Blue CS&S

Derek Morton

Derek Morton
dmorton@iamdl142.org

ITO   HNL   OGG   KOA   LIH

Todd Roan
troan@iamdl142.org
(330) 430-9834
CLT   ORF

James Samuel

James M. Samuel
jsamuel@iamdl142.org
(859) 653-4037
CHS   CVG   GSP   SDF

Mark Strength
mstrength@iamdl142.org
(602) 299-4565
BOI   TUL

Jesse Wilson

Jesse Wilson
jwilson@iamdl142.org
(480) 297-5325
CLE   CMH

Recent News

HR4.VOTE

The House of Representatives Needs to Vote YES on the 2018 FAA Reauthorization Bill H.R. 4! The House of Representatives will be putting the FAA

Read More »