![](https://atd142.org/wp-content/uploads/2018/03/southwest.jpg)
SOUTHWEST AIRLINES
![IAMAW Official Logo](https://atd142.org/wp-content/uploads/2022/06/3-Color-IAMAW-Emblem-1.png)
Collective Bargaining Agreement
Customer Representative, Customer Service Agent, Customer Contract Service Lead, SOS Representative
Dec 15, 2022 - Dec 14, 2027
Related Documents
Click the link above, or HERE to access the SWA CS&S/SOS Bulletin Board
General Chairs
![Oralia "Lollie" Beecher](https://atd142.org/wp-content/uploads/2022/03/Oralia_Beecher-226x300.png)
Lollie Beecher
(504) 275-9280
BZN COS CRP DEN VPS DTW
GRR HRL HDN IAH HOU JAN LAS LBB MSP MTJ MSY PNS
Team Orange CS&S
![John Bidoglio](https://atd142.org/wp-content/uploads/2023/01/1-3-2023-John-Bidoglio-Websize-226x300.png)
John Bidoglio
(704) 460-7130
PHL RDU
![April Butler](https://atd142.org/wp-content/uploads/2023/01/1-3-2023-April-Butler-Websize-226x300.png)
April Butler
(432) 349-7193
AMA BHM MDW ORD DAL
SOS DSM ELP MCI MEM
MAF MKE BNA OKC OMA
STL ICT
Team Red CS&S
![Kenny Champagne](https://atd142.org/wp-content/uploads/2023/01/1-3-2023-Ken-Champagne-Websize-226x300.png)
Kenny Champagne
(859) 628-9782
ABQ ATL BOS FLL RSW BDL JAX MHT MIA MCO ECP PWM PVD SRQ SAV TPA PBI
Team Silver CS&S
![David Figueira](https://atd142.org/wp-content/uploads/2023/01/1-3-2023-David-Figueira-Websize-226x300.png)
David Figueira
(808) 223-9844
ITO HNL OGG KOA LIH
![Lorraine Fraser](https://atd142.org/wp-content/uploads/2023/01/1-3-2023-Lorraine-Fraser-Websize-226x300.png)
Lorraine Fraser
(410) 508-8121
ALB AUS BWI BUF IND
LIT ISP LGA ORF PIT
ROC SAT SYR IAD DCA
Team Yellow CS&S
![Jeff James](https://atd142.org/wp-content/uploads/2023/01/1-3-2023-Jeff-James-Websize-226x300.png)
Jeff James
(602) 315-8635
TUS TUL
![Carrie Lessley](https://atd142.org/wp-content/uploads/2023/01/1-3-2023-Carrie-Lessley-Websize-226x300.png)
Carrie Lessley
(602) 349-1496
BLI BUR EUG FAT LGB
LAX OAK ONT SNA PSP
PHX PDX SMF SLC SAN
SFO SJC SBA SEA GEG
Team Blue CS&S
![James Samuel](https://atd142.org/wp-content/uploads/2022/03/James_Samel-226x300.png)
James M. Samuel
(859) 653-4037
CVG SDF
![](https://atd142.org/wp-content/uploads/2023/04/Mark-Strength-for-Website-1-226x300.png)
Mark Strength
(602) 299-4565
BOI
![Jesse Wilson](https://atd142.org/wp-content/uploads/2023/01/1-3-2023-Jesse-Wilson-Websize-226x300.png)
Jesse Wilson
(480) 297-5325
CLE CMH
![Bill Wise](https://atd142.org/wp-content/uploads/2023/01/1-3-2023-Bill-Wise-Websize-226x300.png)
Bill Wise
(704) 231-4661
CHS CLT GSP MYR
RNO RIC SJU
Recent News
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Southwest Airlines – Your Rights Under the Contract
While Southwest Airlines continues to feed the public and media the myth that there has never been a furlough in its history, your Union never
![](https://atd142.org/wp-content/uploads/2018/03/southwest.jpg)
Southwest Airlines Issues WARN Notices – The LUV is GONE!
This morning the Union was advised by Southwest Airlines that they are going forward with their plan on furloughing Customer Service Agents, Customer Sales and
![](https://atd142.org/wp-content/uploads/2018/03/southwest.jpg)
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