SOUTHWEST AIRLINES
Collective Bargaining Agreement
Customer Representative, Customer Service Agent, Customer Contract Service Lead, SOS Representative
Dec 15, 2022 - Dec 14, 2027
Related Documents
New Updates for all Classifications
New Top of Scale rates after implementation of Me Too Rates
Click the link above, or HERE to access the SWA CS&S/SOS Bulletin Board
General Chairs
Lollie Beecher
(504) 275-9280
BZN COS CRP DEN VPS DTW
GRR HRL HDN IAH HOU JAN LAS LBB MSP MTJ MSY PNS
Team Orange CS&S
John Bidoglio
(704) 460-7130
PHL RDU
April Butler
(432) 349-7193
AMA BHM MDW ORD DAL
SOS DSM ELP MCI MEM
MAF MKE BNA OKC OMA
STL ICT
Team Red CS&S
Kenny Champagne
(859) 628-9782
ABQ ATL BOS FLL RSW BDL JAX MHT MIA MCO ECP PWM PVD SRQ SAV TPA PBI
Team Silver CS&S
David Figueira
(808) 223-9844
ITO HNL OGG KOA LIH
Lorraine Fraser
(410) 508-8121
ALB AUS BWI BUF IND
LIT ISP LGA ORF PIT
ROC SAT SYR IAD DCA
Team Yellow CS&S
Jeff James
(602) 315-8635
TUS
Carrie Lessley
(602) 349-1496
BLI BUR EUG FAT LGB
LAX OAK ONT SNA PSP
PHX PDX SMF SLC SAN
SFO SJC SBA SEA GEG
Team Blue CS&S
James M. Samuel
(859) 653-4037
CVG SDF
Mark Strength
(602) 299-4565
BOI TUL
Jesse Wilson
(480) 297-5325
CLE CMH
Bill Wise
(704) 231-4661
CHS CLT GSP MYR
RNO RIC SJU
Recent News
IAMAW / Southwest Airlines 2022 Survey Results
February 19, 2022
Sisters and Brothers, Last week, your Negotiating Committee received word that we will resume negotiations with Southwest Airlines in Dallas, TX on February 24th and
IAM Response to Southwest Airlines Operational Emergency in DEN
December 31, 2021
We are writing in opposition to your December 30, 2021 memorandum threatening our Denver based members with immediate termination on grounds that violate our rights
