SOUTHWEST AIRLINES CUSTOMER CARE BULLETIN BOARD

Welcome Southwest Airlines Customer Care Members!

This page is intended for District 142 members from Southwest Airlines Customer Care.

You will find sections for the latest DL 142 news bulletins pertaining to Southwest Airlines, a Locals meeting calendar, your Customer Care Shop Stewards contact information and your DL 142 General Chairs. EAP information (including contact information for our Southwest EAP reps) and more.

At the bottom of the page there is a form to upload postings of interest to your fellow Customer Care members. You can upload Local events, charity functions, pictures, announcements, etc.

If you have any questions, suggestions, or concerns about this page, please contact DL 142 Director of Communications Todd Day at tday@iamdl142.org, or you can reach out to a General Chair.

Most Recent Southwest Airlines Bulletins

IAM/Southwest Airlines – Your Contractual Rights under Article Fifteen

March 13, 2026

Dear Sisters and Brothers: Regarding the previous bulletin, we want to clarify that members in ORD who wish to transfer to MDW, as well as

Southwest Airlines Operational Changes

March 13, 2026

Dear Sisters and Brothers: Southwest Airlines has notified IAM District 142 of upcoming operational changes affecting several locations across the system, including the closure of

IAM/SOUTHWEST AIRLINES NCP NEGOTIATIONS UPDATE

March 2, 2026

Dear Sisters and Brothers: Your IAM District 142 Negotiation Committee received the Company’s counteroffer for Article 5, Classifications, on January 27, 2026. After reviewing and

IAM/Southwest Airlines – Voluntary Super Users for Seat Assignments

February 5, 2026

Dear Sisters and Brothers: It has come to our attention that the Company has taken the position of violating our Collective Bargaining Agreement (CBA) by

IAM General Grievance for Pass Violations Moving to Arbitration

February 3, 2026

Dear Sisters and Brothers: This message is to provide an update on the General Grievance filed for Pass Violations. We have now moved the grievance

Southwest Airlines Stewards Webinar – February 25, 2026

January 28, 2026

VIEW/DOWNLOAD A PDF VERSION OF THIS BULLETIN POST ON ALL IAM BULLETIN BOARDS

Southwest Airlines Shop Steward Monthly Webinar – January 20, 2026

January 13, 2026

VIEW/DOWNLOAD A PDF VERSION OF THIS BULLETIN POST ON ALL IAM BULLETIN BOARDS

IAM/Southwest Airlines Summit Update

December 11, 2025

Dear Sisters and Brothers: The IAM and Southwest Airlines concluded their final summit of the year on December8–9, 2025, at District 142 Headquarters in Phoenix,

CLICK HERE to see all Southwest Airlines bulletins >>

Customer Care Shop Stewards

Team Yellow	Team Silver	Team Blue	Team Red	Team Orange
team.yellow@iamdl142.org	team.silver@iamdl142.org	team.blue@iamdl142.org	team.red@iamdl142.org	team.orange@iamdl142.org
GC – Lorraine Fraser	GC – Kenny Champagne	GC – Carrie Lessley	GC – April Butler	GC – Lollie Beecher
SHOP STEWARDS	SHOP STEWARDS	SHOP STEWARDS	SHOP STEWARDS	SHOP STEWARDS
Lisa Flores	Charlie Hood	Teresa Beynon	Mia Coleman	Sandra Hogan
Monique Lochart	Larry Bride	Nancy Shortino	Steve Wheeler	Angela Martinez
Seno Latu	Duwanda Cobb Nelson	Lynelle Jimenez	Larry Hartz	Irma Zamora Byrd
Michael Suttles	Brian Rippy	Mary Pat Abell Round	Jami Meyer	Heather Bogle
Lakendria Woods	Cindy Abbott	Maurice Nixon	Maria Weihs	Max John
Jessica Castellanos	David Jackson	Cleveland Pope	Nancy Jakubczak	Toni Mertes
Belinda Ramos

District 142 General Chairs for Southwest Airlines

Lollie Beecher
obeecher@iamdl142.org
(504) 275-9280
BZN COS CRP DAL DEN
VPS DTW GRR HRL HDN
HOU JAN LAS LBB MSP
MTJ MSY PNS RNO
Team Orange CS&S

John Bidoglio
jbidoglio@iamdl142.org
(704) 460-7130
PHL RDU

April Butler
abutler@iamdl142.org
(432) 349-7193
AMA BHM MDW ORD DAL
DSM ELP MCI MEM MAF
MKE BNA OKC OMA
STL ICT
Team Red CS&S

Kenny Champagne
kchampagne@iamdl142.org
(859) 628-9782
ABQ ATL BOS FLL RSW BDL JAX MHT MIA ECP PWM PVD SRQ SAV TPA PBI
Team Silver CS&S

David Figueira
dfigueira@iamdl142.org
(808) 223-9844
ITO HNL OGG KOA LIH

Lorraine Fraser
lfraser@iamdl142.org
(410) 508-8121
ALB AUS BWI BUF IND
LIT ISP MYR LGA MCO
PIT RIC ROC SAT SJU
IAD DCA
Team Yellow CS&S

Jeff James
jjames@iamdl142.org
(602) 315-8635
TUS

Carrie Lessley
clessley@iamdl142.org
(602) 349-1496
BUR EUG FAT LGB LAX
OAK ONT SNA PSP PHX
PDX SMF SLC SAN SFO
SJC SBA SEA GEG
Team Blue CS&S

Derek Morton
dmorton@iamdl142.org

ITO HNL OGG KOA LIH

Todd Roan
troan@iamdl142.org
(330) 430-9834
CLT ORF

James M. Samuel
jsamuel@iamdl142.org
(859) 653-4037
CHS CVG GSP SDF

Mark Strength
mstrength@iamdl142.org
(602) 299-4565
BOI TUL

Jesse Wilson
jwilson@iamdl142.org
(480) 297-5325
CLE CMH

All District 142 Southwest Airlines Locals

The list below is sortable by Local number, City, State, or Stations.
It is also searchable.

Click on the Local number to go to that local’s page. On each page you will find information for that local such as:

Mailing Address
Contact Information
Local Meeting Location and Schedule
IAMAW Membership Application
Executive Board/Staff Information and Contacts

Note: If you find any outdated or incorrect information, please complete the Local Officer Information Form and email to Charolette Gantt at District 142: cgantt@iamdl142.org.

Local	City	State	Southwest Stations
141	Detroit	Michigan	DTW, GRR
325	Little Rock	Arkansas	LIT
368	Fort Lauderdale/Miami	Florida	FLL, MIA, PBI
511	Indianapolis	Indiana	IND
561	Kansas City	Missouri	DSM, MCI, OMA, ICT
804	Cincinnati	Ohio	CVG, SDF
845	Las Vegas	Nevada	LAS, RNO
846	Baltimore	Maryland	ALB, BWI, BUF, ROC, SYR
949	St. Louis	Missouri	BHM, MEM, BNA, STL
1044	Pittsburgh	Pennsylvania	PIT
1287	Salt Lake City	Utah	BOI, SLC
1322	New York/LaGuardia	New York	LGA
1487	Chicago	Illinois	MDW, ORD, MKE
1635	Albuquerque	New Mexico	ABQ
1725	Charlotte	North Carolina	CHS, CLT, GSP, MYR, RDU
1726	Boston	Massachusetts	BOS, BDL, MHT, PWM, PVD
1731	Cleveland	Ohio	CLE, CMH
1759	Washington	District of Columbia	ORF, RIC, IAD, DCA
1776	Philadelphia	Pennsylvania	PHL
1782	Oakland/San Francisco	California	FAT, OAK, SMF, SFO, SJC
1833	Minneapolis	Minnesota	MSP
1885	Portland	Oregon	EUG, PDX
1886	Denver	Colorado	BLI, BZN, COS, DEN, HDN, MTJ
1894	New York/JFK	New York	ISP
1932	Los Angeles	California	BUR, LGB, LAX, ONT, SNA, PSP, SBA
1979	Honolulu	Hawaii	ITO, HNL, OGG, KOA, LIH
2198	Houston	Texas	CRP, HRL, IAH, HOU, JAN, LBB
2202	Seattle	Washington	SEA, GEG
2210	San Antonio/Austin	Texas	AUS, SAT
2319	Tampa	Florida	RSW, SRQ, TPA
2508	Orlando	Florida	VPS, JAX, MCO, ECP, PNS
2559	Phoenix	Arizona	PHX, TUS
2665	Atlanta	Georgia	ATL, SAV
2725	San Juan	Puerto Rico	SJU
2765	San Diego	California	SAN
2909	Oklahoma City	Oklahoma	AMA, ELP, MAF, OKC, TUL
2930	Dallas/Fort Worth	Texas	DAL

Calendar of Local Meetings for Southwest Airlines

Click on the individual LL links for meeting times, etc.

EAP

District 142 EAP Reps for Southwest Airlines

Christina Robles LGB drujajaxtina29@hotmail.com

Sonja Pierra SAT sonjap6.iameap@yahoo.com

Barbara Alvarez SAT barbaraalvarez861@gmail.com

Mack McKinney SAT mckinneymt@aol.com

Shamika Zancanaro OAK shamicazancanaro@yahoo.com

District 142 Official EAP Brochure

Click the image to view/download/print the PDF version of the brochure.

IAM Drug & Alcohol Addiction Services

Click the image to view/download/print the PDF version of the brochure.

District 142 EAP Helping Hands

Click on an image to view/download PDF version of each Helping Hands edition.

Previous 12 Months

Southwest Airlines Customer Care Member Postings

Communications from our members of interest to fellow members.

Photos, videos, flyers, announcements, events, work anniversaries, in memoriam, etc.

Locals Postings

Click thumbnails to view/download files or images

Local 2198

Local 2559

Local 2909

Labor Day 2025 opportunities for fun and community involvement

Upload your postings here

Files uploaded by members will be reviewed prior to posting here. Please do not upload any offensive content. Allow 24 – 48 hours after uploading for your submissions to appear on the page.