SOUTHWEST AIRLINES CUSTOMER CARE BULLETIN BOARD

Welcome Southwest Airlines Customer Care Members!

This page is intended for District 142 members from Southwest Airlines Customer Care.

You will find sections for the latest DL 142 news bulletins pertaining to Southwest Airlines, a Locals meeting calendar, your Customer Care Shop Stewards contact information and your DL 142 General Chairs. EAP information (including contact information for our Southwest EAP reps) and more.

At the bottom of the page there is a form to upload postings of interest to your fellow Customer Care members. You can upload Local events, charity functions, pictures, announcements, etc.

If you have any questions, suggestions, or concerns about this page, please contact DL 142 Director of Communications Todd Day at , or you can reach out to a General Chair.

Special Notice

Most Recent Southwest Airlines Bulletins

SOUTHWEST AIRLINES BWI REDUCTIONS

March 19, 2025

Dear Sisters and Brothers: IAM District 142 has been informed of Southwest Airlines’ planned workforce reductions in BWI. The Company has outlined options for affected

IAM/SOUTHWEST AIRLINES NOC CUSTOMER PLANNERS NEGOTIATIONS UPDATE

March 10, 2025

Dear Sisters and Brothers: Your District 142 NOC Customer Planners Negotiation Committee met virtually with the Company on March 6th, 2025. Discussions between the parties

DISTRICT 142 SCHOLARSHIP COMPETITION – 2025

March 5, 2025

Sisters and Brothers: The 2025 Scholarship Competition is now underway! Please click the images below to view/download/print the official call letter, rules and regulations, and

IAM/SOUTHWEST AIRLINES NOC CUSTOMER PLANNERS NEGOTIATIONS UPDATE

March 3, 2025

Dear Sisters and Brothers: The Company and your District 142 Negotiations Committee agreed to hold additional virtual negotiations meetings on February 26 – 27, 2025.

UPDATE – PLEASE READ WEBINAR ENGAGEMENT WITH DISTRICT 142 PDGC JOHN M. COVENY, JR. WEDNESDAY, FEBRUARY 26, 2025, 5:00 PM EASTERN TIME

February 26, 2025

Greetings, District 142 members, We are aware of an issue with Microsoft Teams that may not enable you to access tonight’s PDGC webinar from a

WEBINAR ENGAGEMENT WITH DISTRICT 142 PDGC JOHN M. COVENY, JR. WEDNESDAY, FEBRUARY 26, 2025, 5:00 PM EASTERN TIME

February 21, 2025

Dear Sisters and Brothers: All IAM District 142 members are invited to join District 142 President/Directing General Chair John M. Coveny, Jr. for the next

DISTRICT 142 EAP RESPONDS TO NEWS OF SOUTHWEST AIRLINES LAYOFFS

February 19, 2025

Dear Sisters and Brothers: In light of the recent news regarding layoffs at Southwest Airlines, the IAM District 142 Employee Assistance Program (EAP) committee wants

SOUTHWEST AIRLINES LAYOFFS UPDATE FOR IAM DISTRICT 142 MEMBERS

February 18, 2025

Dear Sisters and Brothers: We are aware of the announcement on Monday regarding the unprecedented layoffs at Southwest Airlines. We understand that this news is

CLICK HERE to see all Southwest Airlines bulletins >>

Customer Care Shop Stewards

Team Yellow	Team Silver	Team Blue	Team Red	Team Orange

GC – Lorraine Fraser	GC – Kenny Champagne	GC – Carrie Lessley	GC – April Butler	GC – Lollie Beecher
SHOP STEWARDS	SHOP STEWARDS	SHOP STEWARDS	SHOP STEWARDS	SHOP STEWARDS
Lisa Flores	Charlie Hood	Teresa Beynon	Mia Coleman	Sandra Hogan
Monique Lochart	Larry Bride	Nancy Shortino	Steve Wheeler	Angela Martinez
Seno Latu	Duwanda Cobb Nelson	Lynelle Jimenez	Larry Hartz	Irma Zamora Byrd
Michael Suttles	Brian Rippy	Mary Pat Abell Round	Jami Meyer	Heather Bogle
Lakendria Woods	Cindy Abbott	Maurice Nixon	Maria Weihs	Max John
Jessica Castellanos	David Jackson	Cleveland Pope	Nancy Jakubczak	Toni Mertes
Belinda Ramos

District 142 General Chairs for Southwest Airlines

Lollie Beecher

(504) 275-9280

BZN COS CRP DEN VPS DTW
GRR HRL HDN IAH HOU JAN LAS LBB MSP MTJ MSY PNS
Team Orange CS&S

John Bidoglio

(704) 460-7130

PHL RDU

April Butler

(432) 349-7193

AMA BHM MDW ORD DAL
SOS DSM ELP MCI MEM
MAF MKE BNA OKC OMA
STL ICT
Team Red CS&S

Kenny Champagne

(859) 628-9782

ABQ ATL BOS FLL RSW BDL JAX MHT MIA MCO ECP PWM PVD SRQ SAV TPA PBI
Team Silver CS&S

David Figueira

(808) 223-9844

ITO HNL OGG KOA LIH

Lorraine Fraser

(410) 508-8121

ALB AUS BWI BUF IND
LIT ISP LGA ORF PIT
ROC SAT SYR IAD DCA
Team Yellow CS&S

Jeff James

(602) 315-8635

TUS

Carrie Lessley

(602) 349-1496

BLI BUR EUG FAT LGB
LAX OAK ONT SNA PSP
PHX PDX SMF SLC SAN
SFO SJC SBA SEA GEG
Team Blue CS&S

James M. Samuel

(859) 653-4037

CVG SDF

Mark Strength

(602) 299-4565

BOI TUL

Jesse Wilson

(480) 297-5325

CLE CMH

Bill Wise

(704) 231-4661

CHS CLT GSP MYR
RNO RIC SJU

All District 142 Southwest Airlines Locals

The list below is sortable by Local number, City, State, or Stations.
It is also searchable.

Click on the Local number to go to that local’s page. On each page you will find information for that local such as:

Mailing Address
Contact Information
Local Meeting Location and Schedule
IAMAW Membership Application
Executive Board/Staff Information and Contacts

Note: If you find any outdated or incorrect information, please complete the Local Officer Information Form and email to Charolette Gantt at District 142: .

Local	City	State	Southwest Stations
141	Detroit	Michigan	DTW, GRR
325	Little Rock	Arkansas	LIT
368	Fort Lauderdale/Miami	Florida	FLL, MIA, PBI
511	Indianapolis	Indiana	IND
561	Kansas City	Missouri	DSM, MCI, OMA, ICT
804	Cincinnati	Ohio	CVG, SDF
845	Las Vegas	Nevada	LAS, RNO
846	Baltimore	Maryland	ALB, BWI, BUF, ROC, SYR
949	St. Louis	Missouri	BHM, MEM, BNA, STL
1044	Pittsburgh	Pennsylvania	PIT
1287	Salt Lake City	Utah	BOI, SLC
1322	New York/LaGuardia	New York	LGA
1487	Chicago	Illinois	MDW, ORD, MKE
1635	Albuquerque	New Mexico	ABQ
1725	Charlotte	North Carolina	CHS, CLT, GSP, MYR, RDU
1726	Boston	Massachusetts	BOS, BDL, MHT, PWM, PVD
1731	Cleveland	Ohio	CLE, CMH
1759	Washington	District of Columbia	ORF, RIC, IAD, DCA
1776	Philadelphia	Pennsylvania	PHL
1782	Oakland/San Francisco	California	FAT, OAK, SMF, SFO, SJC
1833	Minneapolis	Minnesota	MSP
1885	Portland	Oregon	EUG, PDX
1886	Denver	Colorado	BLI, BZN, COS, DEN, HDN, MTJ
1894	New York/JFK	New York	ISP
1932	Los Angeles	California	BUR, LGB, LAX, ONT, SNA, PSP, SBA
1979	Honolulu	Hawaii	ITO, HNL, OGG, KOA, LIH
2198	Houston	Texas	CRP, HRL, IAH, HOU, JAN, LBB
2202	Seattle	Washington	SEA, GEG
2210	San Antonio/Austin	Texas	AUS, SAT
2319	Tampa	Florida	RSW, SRQ, TPA
2508	Orlando	Florida	VPS, JAX, MCO, ECP, PNS
2559	Phoenix	Arizona	PHX, TUS
2665	Atlanta	Georgia	ATL, SAV
2725	San Juan	Puerto Rico	SJU
2765	San Diego	California	SAN
2909	Oklahoma City	Oklahoma	AMA, ELP, MAF, OKC, TUL
2930	Dallas/Fort Worth	Texas	DAL

Calendar of Local Meetings for Southwest Airlines

Click on the individual LL links for meeting times, etc.

EAP

District 142 EAP Reps for Southwest Airlines

Dave Jackson ATL

Renita Gibbs ATL

Cassie Strub DEN

Max John HOU

Sandra Hogans HOU

Irma Zamora-Bird HOU

Christina Robles LGB

Sonja Pierra SAT

Barbara Alvarez SAT

Mack McKinney SAT

Lydia Roman SAT

District 142 Official EAP Brochure

Click the image to view/download/print the PDF version of the brochure.

IAM Drug & Alcohol Addiction Services

Click the image to view/download/print the PDF version of the brochure.

District 142 EAP Helping Hands

Click on an image to view/download PDF version of each Helping Hands edition.

Previous 12 Months

Southwest Airlines Customer Care Member Postings

Communications from our members of interest to fellow members.

Photos, videos, flyers, announcements, events, work anniversaries, in memoriam, etc.

UPDATE!

Locals Postings

Click thumbnails to view/download files or images

Local 2198

Local 2909

Upload your postings here

Files uploaded by members will be reviewed prior to posting here. Please do not upload any offensive content. Allow 24 – 48 hours after uploading for your submissions to appear on the page.