IAM/SOUTHWEST AIRLINES APRIL 2025 SUMMIT UPDATE
April 14, 2025
Dear Sisters and Brothers: District 142 General Chairs held a summit with Southwest Airlines leadership last week. The following topics were discussed: Customer Service: Customer
SOUTHWEST AIRLINES CUSTOMER CARE BULLETIN BOARD
Quick Links
Welcome Southwest Airlines Customer Care Members!
This page is intended for District 142 members from Southwest Airlines Customer Care.
You will find sections for the latest DL 142 news bulletins pertaining to Southwest Airlines, a Locals meeting calendar, your Customer Care Shop Stewards contact information and your DL 142 General Chairs. EAP information (including contact information for our Southwest EAP reps) and more.
At the bottom of the page there is a form to upload postings of interest to your fellow Customer Care members. You can upload Local events, charity functions, pictures, announcements, etc.
If you have any questions, suggestions, or concerns about this page, please contact DL 142 Director of Communications Todd Day at , or you can reach out to a General Chair.
Special Notice
Collective Bargaining Agreement
Customer Representative, Customer Service Agent, Customer Contract Service Lead, SOS Representative
Dec 15, 2022 - Dec 14, 2027
Related Documents
New Updates for all Classifications
New Top of Scale rates after implementation of Me Too Rates
Most Recent Southwest Airlines Bulletins
DISTRICT 142 SPECIAL ELECTION ENDORSEMENT VOTE UPDATE
April 12, 2025
Dear Sisters and Brothers: The District 142 Special Election tellers have finished tabulating the nominations from all locals and have verified the eligibility of all
IAM/SOUTHWEST AIRLINES NOC CUSTOMER PLANNERS NEGOTIATIONS UPDATE
April 12, 2025
Dear Sisters and Brothers: Your IAM Negotiating Committee reconvened at District 142 Headquarters in Phoenix, AZ, on April 9 and 10, 2025. During this period,
DISTRICT 142 SPECIAL ELECTION NOMINATIONS UPDATE
April 9, 2025
Dear Sisters and Brothers: We would like to extend our gratitude to all District 142 Locals who participated in the Special Election Nominations on Friday,
DISTRICT 142 MEMBER ENGAGEMENT WITH PDGC JOHN M. COVENY, JR. APRIL 9, 2025
April 3, 2025
Dear Sisters and Brothers: You are cordially invited to join this month’s member engagement webinar with me, the District 142 Executive Board, and staff members
DISTRICT 142 FLIGHT SAFETY PARTICIPATES IN THE AVIATION HIGH SCHOOL SYMPOSIUM
March 31, 2025
Sisters and Brothers: We are proud that District 142’s Flight Safety Committee was again asked to participate in the Aviation High School (AVHS) Symposium at
IAM/SOUTHWEST AIRLINES NOC CUSTOMER PLANNERS NEGOTIATIONS UPDATE
March 31, 2025
Dear Sisters and Brothers: Negotiations between the IAM and Southwest Airlines resumed March 26 – 28, 2025, in Dallas, TX. Tentative Agreements were reached for
DISTRICT 142 HOLDS SUCCESSFUL CONVENTION IN LAS VEGAS
March 31, 2025
Sisters and Brothers: District 142 held its first convention since 2019 at the Planet Hollywood Resort in Las Vegas from March 17 to 20, 2025.
Customer Care Shop Stewards
District 142 General Chairs for Southwest Airlines
Lollie Beecher
(504) 275-9280
BZN COS CRP DAL DEN
VPS DTW GRR HRL HDN
HOU JAN LAS LBB MSP
MTJ MSY PNS RNO
Team Orange CS&S
John Bidoglio
(704) 460-7130
PHL RDU
April Butler
(432) 349-7193
AMA BHM MDW ORD DAL
SOS DSM ELP MCI MEM
MAF MKE BNA OKC OMA
STL ICT
Team Red CS&S
Kenny Champagne
(859) 628-9782
ABQ ATL BOS FLL RSW
BDL JAX MHT MIA ECP
PWM PVD SRQ SAV TPA
PBI
Team Silver CS&S
David Figueira
(808) 223-9844
ITO HNL OGG KOA LIH
Lorraine Fraser
(410) 508-8121
ALB AUS BWI BUF IND
LIT ISP LGA PIT ROC
SAT IAD DCA
Team Yellow CS&S
Jeff James
(602) 315-8635
TUS
Carrie Lessley
(602) 349-1496
BUR EUG FAT LGB LAX
OAK ONT SNA PSP PHX
PDX SMF SLC SAN SFO
SJC SBA SEA GEG
Team Blue CS&S
James M. Samuel
(859) 653-4037
CVG SDF
Mark Strength
(602) 299-4565
BOI TUL
Jesse Wilson
(480) 297-5325
CLE CMH
Bill Wise
(704) 231-4661
CHS CLT GSP MYR ORF
MCO RIC SJU
All District 142 Southwest Airlines Locals
The list below is sortable by Local number, City, State, or Stations.
It is also searchable.
Click on the Local number to go to that local’s page. On each page you will find information for that local such as:
- Mailing Address
- Contact Information
- Local Meeting Location and Schedule
- IAMAW Membership Application
- Executive Board/Staff Information and Contacts
Note: If you find any outdated or incorrect information, please complete the Local Officer Information Form and email to Charolette Gantt at District 142: .
| Local | City | State | Southwest Stations |
|---|---|---|---|
| 141 | Detroit | Michigan | DTW, GRR |
| 325 | Little Rock | Arkansas | LIT |
| 368 | Fort Lauderdale/Miami | Florida | FLL, MIA, PBI |
| 511 | Indianapolis | Indiana | IND |
| 561 | Kansas City | Missouri | DSM, MCI, OMA, ICT |
| 804 | Cincinnati | Ohio | CVG, SDF |
| 845 | Las Vegas | Nevada | LAS, RNO |
| 846 | Baltimore | Maryland | ALB, BWI, BUF, ROC, SYR |
| 949 | St. Louis | Missouri | BHM, MEM, BNA, STL |
| 1044 | Pittsburgh | Pennsylvania | PIT |
| 1287 | Salt Lake City | Utah | BOI, SLC |
| 1322 | New York/LaGuardia | New York | LGA |
| 1487 | Chicago | Illinois | MDW, ORD, MKE |
| 1635 | Albuquerque | New Mexico | ABQ |
| 1725 | Charlotte | North Carolina | CHS, CLT, GSP, MYR, RDU |
| 1726 | Boston | Massachusetts | BOS, BDL, MHT, PWM, PVD |
| 1731 | Cleveland | Ohio | CLE, CMH |
| 1759 | Washington | District of Columbia | ORF, RIC, IAD, DCA |
| 1776 | Philadelphia | Pennsylvania | PHL |
| 1782 | Oakland/San Francisco | California | FAT, OAK, SMF, SFO, SJC |
| 1833 | Minneapolis | Minnesota | MSP |
| 1885 | Portland | Oregon | EUG, PDX |
| 1886 | Denver | Colorado | BLI, BZN, COS, DEN, HDN, MTJ |
| 1894 | New York/JFK | New York | ISP |
| 1932 | Los Angeles | California | BUR, LGB, LAX, ONT, SNA, PSP, SBA |
| 1979 | Honolulu | Hawaii | ITO, HNL, OGG, KOA, LIH |
| 2198 | Houston | Texas | CRP, HRL, IAH, HOU, JAN, LBB |
| 2202 | Seattle | Washington | SEA, GEG |
| 2210 | San Antonio/Austin | Texas | AUS, SAT |
| 2319 | Tampa | Florida | RSW, SRQ, TPA |
| 2508 | Orlando | Florida | VPS, JAX, MCO, ECP, PNS |
| 2559 | Phoenix | Arizona | PHX, TUS |
| 2665 | Atlanta | Georgia | ATL, SAV |
| 2725 | San Juan | Puerto Rico | SJU |
| 2765 | San Diego | California | SAN |
| 2909 | Oklahoma City | Oklahoma | AMA, ELP, MAF, OKC, TUL |
| 2930 | Dallas/Fort Worth | Texas | DAL |
Calendar of Local Meetings for Southwest Airlines
Click on the individual LL links for meeting times, etc.
District 142 Official EAP Brochure
Click the image to view/download/print the PDF version of the brochure.
IAM Drug & Alcohol Addiction Services
Click the image to view/download/print the PDF version of the brochure.
District 142 EAP Helping Hands
Click on an image to view/download PDF version of each Helping Hands edition.
April 2025
Gender Based Substance Use Treatment
Previous 12 Months
March 2025
Paying it Forward
February 2025
Seasonal Affective Disorder
January 2025
New Years Resolutions
December 2024
Navigating the Holiday Season
November 2024
RU OK?
October 2024
Domestic Violence Awareness Month
September 2024
Suicide Awareness
August 2024
Eating Disorders
July 2024
Women's Health and Stress
June 2024
Sleep and Mental Health
May 2024
Embracing Mental Health Awareness
April 2024
Destigmatizing Mental Health
Southwest Airlines Customer Care Member Postings
Communications from our members of interest to fellow members.
Photos, videos, flyers, announcements, events, work anniversaries, in memoriam, etc.
UPDATE!
Supplemental Benefits Special Open Enrollment
Reservation Centers Dec 9-13
Feel free to print this flyer and distribute or post on union boards.
Locals Postings
Click thumbnails to view/download files or images
Local 2198
Local 2909
Notice of By Law Submissions
Per Local 2909 By Laws
Nominations and Elections Notice
2024 Grand Lodge Convention
2024
Upload your postings here
Files uploaded by members will be reviewed prior to posting here. Please do not upload any offensive content. Allow 24 – 48 hours after uploading for your submissions to appear on the page.
