This page is intended for District 142 members from Southwest Airlines Customer Care.
You will find sections for the latest DL 142 news bulletins pertaining to Southwest Airlines, a Locals meeting calendar, your Customer Care Shop Stewards contact information and your DL 142 General Chairs. EAP information (including contact information for our Southwest EAP reps) and more.
At the bottom of the page there is a form to upload postings of interest to your fellow Customer Care members. You can upload Local events, charity functions, pictures, announcements, etc.
If you have any questions, suggestions, or concerns about this page, please contact DL 142 Director of Communications Todd Day at tday@iamdl142.org, or you can reach out to a General Chair.
Customer Representative, Customer Service Agent, Customer Contract Service Lead, SOS Representative
Dec 15, 2022 - Dec 14, 2027
Dear Sisters and Brothers: Negotiations resumed on December 10 and 11, 2025, focusing on:• Article 5 – Classifications (including AI/Artificial Intelligence)• NCP Time Off Language•
Dear Sisters and Brothers: IAM District 142 has officially submitted a General Grievance to Southwest Airlines regarding the recent mass suspension and warnings of Employee Travel Privileges without transparency,
Dear Sisters and Brothers: IAM District 142 is pleased to announce that new negotiation dates for our Southwest Airlines Network Control Planners have been secured
Dear Sisters and Brothers: Negotiations between the IAM and Southwest Airlines resumed on November 18, 2025. This session focused on Paid Time Off (PTO). The
Dear Sisters and Brothers: This week, your District 142 negotiating team met with Southwest Airlines leadership to begin discussions on Paid Time Off (PTO), including
Sincerely and fraternally, John M. Coveny, Jr.President/Directing General Chair VIEW/DOWNLOAD A PDF VERSION OF THIS BULLETIN POST ON ALL IAM BULLETIN BOARDS
Dear Sisters and Brothers: District 142 wants to address the company’s recent communication regarding IAM Customer Service Agents (CSA) and their responsibilities. While we appreciate
Dear Sisters and Brothers: We want to take a moment to remind everyone of the importance of using your travel pass privileges responsibly. Southwest Airlines
| Team Yellow | Team Silver | Team Blue | Team Red | Team Orange |
| team.yellow@iamdl142.org | team.silver@iamdl142.org | team.blue@iamdl142.org | team.red@iamdl142.org | team.orange@iamdl142.org |
| GC – Lorraine Fraser | GC – Kenny Champagne | GC – Carrie Lessley | GC – April Butler | GC – Lollie Beecher |
| SHOP STEWARDS | SHOP STEWARDS | SHOP STEWARDS | SHOP STEWARDS | SHOP STEWARDS |
| Lisa Flores | Charlie Hood | Teresa Beynon | Mia Coleman | Sandra Hogan |
| Monique Lochart | Larry Bride | Nancy Shortino | Steve Wheeler | Angela Martinez |
| Seno Latu | Duwanda Cobb Nelson | Lynelle Jimenez | Larry Hartz | Irma Zamora Byrd |
| Michael Suttles | Brian Rippy | Mary Pat Abell Round | Jami Meyer | Heather Bogle |
| Lakendria Woods | Cindy Abbott | Maurice Nixon | Maria Weihs | Max John |
| Jessica Castellanos | David Jackson | Cleveland Pope | Nancy Jakubczak | Toni Mertes |
| Belinda Ramos |
Lollie Beecher
obeecher@iamdl142.org
(504) 275-9280
BZN COS CRP DAL DEN
VPS DTW GRR HRL HDN
HOU JAN LAS LBB MSP
MTJ MSY PNS RNO
Team Orange CS&S
John Bidoglio
jbidoglio@iamdl142.org
(704) 460-7130
PHL RDU
April Butler
abutler@iamdl142.org
(432) 349-7193
AMA BHM MDW ORD DAL
DSM ELP MCI MEM MAF
MKE BNA OKC OMA
STL ICT
Team Red CS&S
Kenny Champagne
kchampagne@iamdl142.org
(859) 628-9782
ABQ ATL BOS FLL RSW BDL JAX MHT MIA ECP PWM PVD SRQ SAV TPA PBI
Team Silver CS&S
David Figueira
dfigueira@iamdl142.org
(808) 223-9844
ITO HNL OGG KOA LIH
Lorraine Fraser
lfraser@iamdl142.org
(410) 508-8121
ALB AUS BWI BUF IND
LIT ISP MYR LGA MCO
PIT RIC ROC SAT SJU
IAD DCA
Team Yellow CS&S
Jeff James
jjames@iamdl142.org
(602) 315-8635
TUS
Carrie Lessley
clessley@iamdl142.org
(602) 349-1496
BUR EUG FAT LGB LAX
OAK ONT SNA PSP PHX
PDX SMF SLC SAN SFO
SJC SBA SEA GEG
Team Blue CS&S
Derek Morton
dmorton@iamdl142.org
ITO HNL OGG KOA LIH
Todd Roan
troan@iamdl142.org
(330) 430-9834
CLT ORF
James M. Samuel
jsamuel@iamdl142.org
(859) 653-4037
CHS CVG GSP SDF
Mark Strength
mstrength@iamdl142.org
(602) 299-4565
BOI TUL
Jesse Wilson
jwilson@iamdl142.org
(480) 297-5325
CLE CMH
The list below is sortable by Local number, City, State, or Stations.
It is also searchable.
Click on the Local number to go to that local’s page. On each page you will find information for that local such as:
Note: If you find any outdated or incorrect information, please complete the Local Officer Information Form and email to Charolette Gantt at District 142: cgantt@iamdl142.org.
| Local | City | State | Southwest Stations |
|---|---|---|---|
| 141 | Detroit | Michigan | DTW, GRR |
| 325 | Little Rock | Arkansas | LIT |
| 368 | Fort Lauderdale/Miami | Florida | FLL, MIA, PBI |
| 511 | Indianapolis | Indiana | IND |
| 561 | Kansas City | Missouri | DSM, MCI, OMA, ICT |
| 804 | Cincinnati | Ohio | CVG, SDF |
| 845 | Las Vegas | Nevada | LAS, RNO |
| 846 | Baltimore | Maryland | ALB, BWI, BUF, ROC, SYR |
| 949 | St. Louis | Missouri | BHM, MEM, BNA, STL |
| 1044 | Pittsburgh | Pennsylvania | PIT |
| 1287 | Salt Lake City | Utah | BOI, SLC |
| 1322 | New York/LaGuardia | New York | LGA |
| 1487 | Chicago | Illinois | MDW, ORD, MKE |
| 1635 | Albuquerque | New Mexico | ABQ |
| 1725 | Charlotte | North Carolina | CHS, CLT, GSP, MYR, RDU |
| 1726 | Boston | Massachusetts | BOS, BDL, MHT, PWM, PVD |
| 1731 | Cleveland | Ohio | CLE, CMH |
| 1759 | Washington | District of Columbia | ORF, RIC, IAD, DCA |
| 1776 | Philadelphia | Pennsylvania | PHL |
| 1782 | Oakland/San Francisco | California | FAT, OAK, SMF, SFO, SJC |
| 1833 | Minneapolis | Minnesota | MSP |
| 1885 | Portland | Oregon | EUG, PDX |
| 1886 | Denver | Colorado | BLI, BZN, COS, DEN, HDN, MTJ |
| 1894 | New York/JFK | New York | ISP |
| 1932 | Los Angeles | California | BUR, LGB, LAX, ONT, SNA, PSP, SBA |
| 1979 | Honolulu | Hawaii | ITO, HNL, OGG, KOA, LIH |
| 2198 | Houston | Texas | CRP, HRL, IAH, HOU, JAN, LBB |
| 2202 | Seattle | Washington | SEA, GEG |
| 2210 | San Antonio/Austin | Texas | AUS, SAT |
| 2319 | Tampa | Florida | RSW, SRQ, TPA |
| 2508 | Orlando | Florida | VPS, JAX, MCO, ECP, PNS |
| 2559 | Phoenix | Arizona | PHX, TUS |
| 2665 | Atlanta | Georgia | ATL, SAV |
| 2725 | San Juan | Puerto Rico | SJU |
| 2765 | San Diego | California | SAN |
| 2909 | Oklahoma City | Oklahoma | AMA, ELP, MAF, OKC, TUL |
| 2930 | Dallas/Fort Worth | Texas | DAL |
Click on the individual LL links for meeting times, etc.
Christina Robles LGB drujajaxtina29@hotmail.com
Sonja Pierra SAT sonjap6.iameap@yahoo.com
Barbara Alvarez SAT barbaraalvarez861@gmail.com
Mack McKinney SAT mckinneymt@aol.com
Shamika Zancanaro OAK shamicazancanaro@yahoo.com
Click the image to view/download/print the PDF version of the brochure.
Click the image to view/download/print the PDF version of the brochure.
Click on an image to view/download PDF version of each Helping Hands edition.
Trust
Starting the New Year Strong: A Practical Guide to a Fresh Beginning
Setting a Positive Tone for the Holidays
The Psychology of Gambling: Why Risk and Reward Feel so Powerful
How to Access Mental Health and Substance Use Benefits Utlilizing your Insurance
What is an Employee Assistance Program (EAP)
Marijuana, THC, and its Effects on the Body
Alcohol Use Disorder
Trauma: Understanding Signs, Symptoms, and What to Know
Mental Health Awareness Month
Gender Based Substance Use Treatment
Paying it Forward
Seasonal Affective Disorder - The Winter Blues
Communications from our members of interest to fellow members.
Photos, videos, flyers, announcements, events, work anniversaries, in memoriam, etc.
Click thumbnails to view/download files or images
Files uploaded by members will be reviewed prior to posting here. Please do not upload any offensive content. Allow 24 – 48 hours after uploading for your submissions to appear on the page.